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  Online "Place a Call" and "Trace a
Call" Tutorial
Place A Call
You must login by entering "DEMO" as
username and "demo" as password.
Please make sure that you type the
password in lowercase. The screen
will then appear with default
information. The Order Placed By box
contains your Login, Account Number
and Company Name and cannot be
modified.
The Shipper fields contain your
default pick up address. You
must enter the Shipper Contact.
If you want to change the Pick Up
location, you can access your quick
ship points or en ter a new address
and then click "Pickup" to reverse
the shipper and consignee
information.
The other
text field contains some
default information which can be
modified as needed. When all
the information entered is correct,
you must press the Submit button.
Having done so, the compulsory
fields, addresses and special needs
etc. will be validated for
information.
If mandatory fields are empty or
incorrect, the program will ask you
to complete them. If all is
accurate, then the Price will appear
and the Accept Conditions and Save
button will become available.
When you agree with the screen's
information, then click Accept
Conditions and Save. Once you do,
the call is then sent to dispatch
where it waits in queue to be
assigned a Call Tag No. Which, once
assigned will be sent back to your
system at which time you will be
able to generate a single sheet,
3-part waybill on screen.
Trace A Call
Simply enter a Call Tag Number or
Waybill Number and the system will
note either 'Not Found', 'New Call',
'Dispatched', 'On Board' or
'Delivered'. If 'Delivered', basic
information will be available,
including the date, time and name of
the person who received the
shipment.  
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